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Remote Airport Customer Experience Leader

Remote / Online - Candidates ideally in
Palm Bay, Brevard County, Florida, 32905, USA
Listing for: American Airlines
Per diem, Remote/Work from Home position
Listed on 2026-07-21
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep
Salary/Wage Range or Industry Benchmark: 65000 - 90000 USD Yearly USD 65000.00 90000.00 YEAR
Job Description & How to Apply Below

American Airlines is seeking a Customer Service Manager to oversee operations from a remote location. You will guide frontline teams, drive customer service excellence, and ensure safety and compliance with DOT, FAA, and related regulations.

You will mentor staff, establish strong internal and external relationships, and promote a culture of respect, integrity, and urgency across shifts, including weekends and holidays when needed.

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