Remote Principal Ops Coordinator, Dealer Success & Support
Remote / Online - Candidates ideally in
Ames, Story County, Iowa, 50010, USA
Listed on 2026-07-22
Ames, Story County, Iowa, 50010, USA
Listing for:
Capital One
Remote/Work from Home
position Listed on 2026-07-22
Job specializations:
-
Customer Service/HelpDesk
Job Description & How to Apply Below
Capital One is seeking a Product Support & Resolution Principal Ops Coordinator for the Empower Dealer Success Team working from home. You will handle end-to-end billing, dealer navigator and product support via call and chat, and collaborate with product teams to improve processes.
This role emphasizes strong communication, vendor relationships, and adherence to standards to maximize customer satisfaction. You will contribute to onboarding and ongoing servicing across cases and tasks.
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