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Remote Principal Ops Coordinator - Product & Dealer

Remote / Online - Candidates ideally in
Independence, Kenton County, Kentucky, 41051, USA
Listing for: Capital One
Remote/Work from Home position
Listed on 2026-07-22
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep
Salary/Wage Range or Industry Benchmark: 56800 - 64800 USD Yearly USD 56800.00 64800.00 YEAR
Job Description & How to Apply Below
Position: Remote Principal Ops Coordinator - Product & Dealer Support

Capital One is seeking a Principal Ops Coordinator for the Empower Dealer Success Team. This 100% work-from-home role focuses on dealer resolutions, Dealer Navigator and product support, billing, and related service activities with inbound and outbound calls.

You will partner with product teams, vendor contacts, and cross‑functional groups to ensure onboarding quality, timely issue resolution, and escalating when needed, while maintaining high customer satisfaction.

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