Remote Product Support & Resolution Lead - Dealer Success
Remote / Online - Candidates ideally in
Aurora, Kane County, Illinois, 60504, USA
Listed on 2026-07-22
Aurora, Kane County, Illinois, 60504, USA
Listing for:
Capital One
Remote/Work from Home
position Listed on 2026-07-22
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, HelpDesk/Support, Customer Success Mgr./ CSM, Technical Support
Job Description & How to Apply Below
Capital One is seeking a Principal Ops Coordinator in the Empower Dealer Success Team. This role is 100% work from home, supporting dealer resolutions, Navigator support, call and chat center activities, product support and billing.
The position requires at least 3 years in customer service or call center roles, plus experience in the financial industry. Ideal candidates will have strong communication skills, ability to manage workload, and familiarity with tools like Google Sheets.
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