More jobs:
Remote Product Support & Resolution Lead, Dealer Success
Remote / Online - Candidates ideally in
Fort Smith, Sebastian County, Arkansas, 72901, USA
Listed on 2026-07-22
Fort Smith, Sebastian County, Arkansas, 72901, USA
Listing for:
Capital One
Remote/Work from Home
position Listed on 2026-07-22
Job specializations:
-
Customer Service/HelpDesk
HelpDesk/Support, Technical Support
Job Description & How to Apply Below
Capital One is seeking a Product Support & Resolution Principal Ops Coordinator for their Empower Dealer Success Team. This work-from-home role focuses on dealer resolutions, Navigator support, call/chat assistance, product support, and billing.
The candidate will handle onboarding, vendor relationships, and continuous process improvements to enhance customer satisfaction. Responsibilities include end-to-end billing support, dealer navigator support via phone and chat, and collaboration with
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