Remote German-Speaking Customer Success Specialist
Remote / Online - Candidates ideally in
Niagara Falls, Niagara County, New York, 14301, USA
Listed on 2026-07-22
Niagara Falls, Niagara County, New York, 14301, USA
Listing for:
Mercier Consultancy Group
Remote/Work from Home
position Listed on 2026-07-22
Job specializations:
-
Customer Service/HelpDesk
Customer Success Mgr./ CSM, CRM System, HelpDesk/Support, Technical Support
Job Description & How to Apply Below
Mercier Consultancy Group seeks a German‑speaking Customer Success Specialist to join our remote team in Greece. You will manage onboarding, engagement, and retention for German clients, proactively resolving issues and guiding them through the customer lifecycle.
Expect close collaboration with sales, technical support, and operations, using CRM tools to document interactions and uncover upsell opportunities while delivering excellent service.
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