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Remote Concierge & Customer Care Associate

Remote / Online - Candidates ideally in
Jacksonville, Duval County, Florida, 32290, USA
Listing for: Sedgwick Claims Management Services Ltd
Remote/Work from Home position
Listed on 2026-07-22
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, Bilingual
Salary/Wage Range or Industry Benchmark: 18184 - 25898 USD Yearly USD 18184.00 25898.00 YEAR
Job Description & How to Apply Below

Sedgwick Claims Management Services Ltd is seeking a Remote Concierge Performance Associate. Work hours are 12:00PM–9:00PM with one required weekend shift per week, supporting Property Repair Solutions customers including homeowners, contractors, and carriers.

The role focuses on answering questions, coordinating contractors, and ensuring customer expectations are met. Requires strong communication, organization, and multi-tasking abilities; bilingual English/Spanish is a plus.

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Position Requirements
10+ Years work experience
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