Remote Product Support & Resolution Principal Coordinator
Remote / Online - Candidates ideally in
Devils Lake, Ramsey County, North Dakota, 58301, USA
Listed on 2026-07-22
Devils Lake, Ramsey County, North Dakota, 58301, USA
Listing for:
Capital One
Remote/Work from Home
position Listed on 2026-07-22
Job specializations:
-
Customer Service/HelpDesk
HelpDesk/Support, Technical Support, Customer Service Rep
Job Description & How to Apply Below
Capital One is seeking a Product Support & Resolution Principal Ops Coordinator for the Empower Dealer Success Team, fully remote from home. The role focuses on dealer resolutions, Navigator support, call/chat center activities, product support and billing, with responsibilities spanning onboarding, issue investigation, and continuous process improvements.
The position requires strong customer service experience, familiarity with financial services and tools, and reliable home-based setup.
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