Remote Senior Product Support & Dealer Resolution Lead
Remote / Online - Candidates ideally in
Spring Valley, Clark County, Nevada, USA
Listed on 2026-07-22
Spring Valley, Clark County, Nevada, USA
Listing for:
Capital One
Remote/Work from Home
position Listed on 2026-07-22
Job specializations:
-
Customer Service/HelpDesk
Job Description & How to Apply Below
Capital One is hiring for a Product Support & Resolution Principal Ops Coordinator in a work-from-home setup. The role focuses on dealer resolutions, Dealer Navigator support, call/chat operations, product support, and billing across the Empower Dealer Success team.
The role emphasizes strong communication, problem resolution, and collaboration with product teams to improve customer satisfaction and processes.
#J-18808-LjbffrPosition Requirements
10+ Years
work experience
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