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Remote B2B Senior Customer Service Leader

Remote / Online - Candidates ideally in
Jacksonville, Duval County, Florida, 32290, USA
Listing for: Stanley Black and Decker
Remote/Work from Home position
Listed on 2026-07-22
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, Bilingual
Salary/Wage Range or Industry Benchmark: 38300 - 61600 USD Yearly USD 38300.00 61600.00 YEAR
Job Description & How to Apply Below

Stanley Black & Decker is seeking a B2B Sr. Customer Service Representative for a remote position in the U.S. You will support sales teams, distributors, and service personnel, handling inquiries across channels while meeting KPIs and promoting product information.

The role requires 1–2+ years in customer service, proficiency in SAP/Salesforce, and strong communication and data-analysis skills. Benefits include comprehensive coverage and discounts on tools.

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Position Requirements
10+ Years work experience
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