Remote Principal Ops: Product Support & Dealer Success
Remote / Online - Candidates ideally in
Ardmore, Carter County, Oklahoma, 73401, USA
Listed on 2026-07-22
Ardmore, Carter County, Oklahoma, 73401, USA
Listing for:
Capital One
Remote/Work from Home
position Listed on 2026-07-22
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, HelpDesk/Support, Customer Success Mgr./ CSM
Job Description & How to Apply Below
Capital One is hiring for a Product Support & Resolution Principal Ops Coordinator, Empower Dealer Success Team. This 100% work-from-home role focuses on dealer resolutions, Navigator support, call/chat, product support, and billing.
You will build vendor relationships, manage workload, and escalate issues to ensure excellent customer experiences. Qualifications include 3+ years in customer service or call centers, 2+ years in financial services, and 1+ year using Google Sheets.
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