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Remote Product Support & Resolution Lead – Dealer Success
Remote / Online - Candidates ideally in
Essex, Chittenden County, Vermont, 05451, USA
Listed on 2026-07-22
Essex, Chittenden County, Vermont, 05451, USA
Listing for:
Capital One
Remote/Work from Home
position Listed on 2026-07-22
Job specializations:
-
Customer Service/HelpDesk
Customer Success Mgr./ CSM
Job Description & How to Apply Below
Capital One is seeking a Product Support & Resolution Principal Ops Coordinator for the Empower Dealer Success Team. This 100% work-from-home role supports Dealer Navigator, product and billing services for dealer partners in a high-volume call/chat environment.
Responsibilities include end-to-end billing support, onboarding, vendor coordination, issue investigation, and escalation as needed while maintaining strong customer relationships and process compliance.
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