Remote Customer Success Lead – Health
Remote / Online - Candidates ideally in
Watertown, Middlesex County, Massachusetts, 02472, USA
Listed on 2026-07-22
Watertown, Middlesex County, Massachusetts, 02472, USA
Listing for:
JobsInMass.com
Remote/Work from Home
position Listed on 2026-07-22
Job specializations:
-
Customer Service/HelpDesk
Customer Success Mgr./ CSM, Client Relationship Manager, Account Manager, HelpDesk/Support
Job Description & How to Apply Below
Firefly Health is building a revolutionary new type of comprehensive health care and coverage, powered by a relationship-driven care team, a trusted virtual and in-person clinical network, and our proprietary technology platform.
The Customer Success Manager will help develop and maintain strong client relationships, co-manage all client-related activities with the SAE, and ensure retention and satisfaction across all client accounts.
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