Senior Customer Success Leader – Remote East
Remote / Online - Candidates ideally in
Cambridge, Middlesex County, Massachusetts, 02140, USA
Listed on 2026-07-22
Cambridge, Middlesex County, Massachusetts, 02140, USA
Listing for:
Thales Group
Remote/Work from Home
position Listed on 2026-07-22
Job specializations:
-
Customer Service/HelpDesk
Customer Success Mgr./ CSM, Client Relationship Manager
Job Description & How to Apply Below
Thales Group is seeking a Senior Customer Success Manager for the East region, with remote work from Massachusetts. The role focuses on driving customer success, retention, and expansion across enterprise clients in the cyber security domain.
You will serve as the main customer contact, align cross-functional teams, and lead strategic plans to maximize value. You will mentor junior team members, analyze usage data, and present performance trends to leadership.
#J-18808-LjbffrPosition Requirements
10+ Years
work experience
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