Remote Cannabis Customer Care Specialist
Remote / Online - Candidates ideally in
South Naperville Area, Will County, Illinois, 60564, USA
Listed on 2026-07-22
South Naperville Area, Will County, Illinois, 60564, USA
Listing for:
Greenthumbindustries
Remote/Work from Home
position Listed on 2026-07-22
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, HelpDesk/Support, Bilingual, Spanish Customer Service
Job Description & How to Apply Below
Greenthumbindustries is seeking a Customer Support Specialist to be the first voice for GTI's consumer experience. You’ll respond via chat, phone, and email with empathy, clarity, and a calm approach to guide users through questions about Adult Use and Medical cannabis.
You'll manage multiple conversations, stay up-to-date on products and policies, and help customers access wellness. Cannabis industry experience is a plus, but not required; warmth and strong communication are essential.
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