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Remote Principal Ops Coordinator: Dealer Support & Billing
Remote / Online - Candidates ideally in
Kodiak, Kodiak Island Borough, Alaska, 99615, USA
Listed on 2026-07-23
Kodiak, Kodiak Island Borough, Alaska, 99615, USA
Listing for:
Capital One
Remote/Work from Home
position Listed on 2026-07-23
Job specializations:
-
Customer Service/HelpDesk
Technical Support
Job Description & How to Apply Below
Capital One is expanding the Empower Dealer Success (EDS) operations to provide comprehensive dealer resolutions, Navigator support, call/chat center service, product support and billing from a home-based setup. The role engages in end-to-end billing, dealer support, and ongoing collaboration with product teams to improve customer satisfaction.
Responsibilities include handling inbound/outbound calls, documenting cases, and maintaining vendor relationships.
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