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Remote Principal Ops Coord: Dealer Support & Product

Remote / Online - Candidates ideally in
Arlington, Tarrant County, Texas, 76001, USA
Listing for: Capital One
Remote/Work from Home position
Listed on 2026-07-23
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep
Salary/Wage Range or Industry Benchmark: 56800 - 64800 USD Yearly USD 56800.00 64800.00 YEAR
Job Description & How to Apply Below

Capital One is seeking a Principal Ops Coordinator for the Empower Dealer Success Team to provide remote support for dealer resolutions, billing, and product assistance. You will handle inbound/outbound calls and chats, ensuring smooth onboarding and proactive issue resolution.

The role focuses on customer service excellence, collaboration with product teams, and adherence to standards while working from home. This position supports a 100% work-from-home model with defined CST hours.

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