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Remote Principal Ops Coordinator, Dealer Success & Support
Remote / Online - Candidates ideally in
Redmond, Deschutes County, Oregon, 97756, USA
Listed on 2026-07-23
Redmond, Deschutes County, Oregon, 97756, USA
Listing for:
Capital One
Remote/Work from Home
position Listed on 2026-07-23
Job specializations:
-
Customer Service/HelpDesk
Technical Support, HelpDesk/Support
Job Description & How to Apply Below
Capital One is seeking a Product Support & Resolution Principal Ops Coordinator on the Empower Dealer Success Team. This remote role supports dealer resolutions, Dealer Navigator, call/chat, product support and billing for our dealer partners.
You will collaborate with product teams and external vendors, manage daily workload, investigate issues, escalate when needed, and drive continuous improvement to enhance customer satisfaction and service quality.
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