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Remote Product Support & Resolution Ops Lead
Remote / Online - Candidates ideally in
Taylor, Wayne County, Michigan, 48180, USA
Listed on 2026-07-23
Taylor, Wayne County, Michigan, 48180, USA
Listing for:
Capital One
Remote/Work from Home
position Listed on 2026-07-23
Job specializations:
-
Customer Service/HelpDesk
Technical Support
Job Description & How to Apply Below
Capital One's Empower Dealer Success team is expanding Navigator Platform support for dealer partners. The Principal Ops Coordinator will handle dealer resolutions, Navigator support, call/chat, product support and billing from a home-based setting.
Responsibilities include E2E billing and dealer/product support, onboarding improvements, and collaboration with vendors. Role requires strong communication and problem solving in a financial services environment.
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