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Remote Government Programs Customer Support Specialist
Remote / Online - Candidates ideally in
Austin, Travis County, Texas, 78716, USA
Listed on 2026-07-23
Austin, Travis County, Texas, 78716, USA
Listing for:
Delta Dental of Michigan
Remote/Work from Home
position Listed on 2026-07-23
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep
Job Description & How to Apply Below
Delta Dental of Michigan is seeking a Government Programs Customer Service Representative to support members, providers and clients with benefits and claims information.
Location:
Farmington Hills, MI with remote work options.
Candidates will respond across multiple channels, verify eligibility and benefits, document calls in the CRM, and help callers navigate grievances and appeals while meeting quality and call-center metrics established by regulatory requirements.
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