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Remote Principal Ops: Product Support & Dealer Success
Remote / Online - Candidates ideally in
Raleigh, Wake County, North Carolina, 27607, USA
Listed on 2026-07-23
Raleigh, Wake County, North Carolina, 27607, USA
Listing for:
Capital One
Remote/Work from Home
position Listed on 2026-07-23
Job specializations:
-
Customer Service/HelpDesk
HelpDesk/Support, Technical Support
Job Description & How to Apply Below
Capital One is seeking a Product Support & Resolution Principal Ops Coordinator for the Empower Dealer Success Team. This 100% work-from-home role focuses on dealer resolutions, Navigator support, call/chat center interactions, product support, and billing to ensure smooth operations.
You will execute end-to-end billing and dealer support, collaborate with product teams, and drive continuous improvement while meeting department standards and schedules.
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