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Remote Concierge & Customer Solutions Associate

Remote / Online - Candidates ideally in
Kodiak, Kodiak Island Borough, Alaska, 99615, USA
Listing for: Sedgwick
Remote/Work from Home position
Listed on 2026-07-23
Job specializations:
  • Customer Service/HelpDesk
Salary/Wage Range or Industry Benchmark: 19286 - 24796 USD Yearly USD 19286.00 24796.00 YEAR
Job Description & How to Apply Below

Sedgwick is seeking a Concierge Performance Associate for a remote role with a 12:00 PM–9:00 PM schedule and one required weekend shift per week. You will assist homeowners, contractors, and carriers with questions, dispatch work to contractors, and help ensure customer expectations are met.

Responsibilities include making outbound calls to sell programs, assigning contractors, scheduling appointments, supporting adjusters, and tracking job progress while maintaining professionalism and accuracy

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Position Requirements
10+ Years work experience
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