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Remote Product Support & Resolution Lead

Remote / Online - Candidates ideally in
Anaconda, Deer Lodge County, Montana, 59711, USA
Listing for: Capital One
Remote/Work from Home position
Listed on 2026-07-23
Job specializations:
  • Customer Service/HelpDesk
    Technical Support
Salary/Wage Range or Industry Benchmark: 56800 - 64800 USD Yearly USD 56800.00 64800.00 YEAR
Job Description & How to Apply Below

Capital One is seeking a Principal Ops Coordinator for the Empower Dealer Success Team, working from home. The role focuses on dealer resolutions, Navigator support, call/chat center activity, product support, and billing with focus on service quality.

Responsibilities include end-to-end billing support, dealer navigator and product support, collaboration with vendors, and process improvements to enhance customer satisfaction.

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