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Customer Service Team Lead, Supplemental Health; Remote
Remote / Online - Candidates ideally in
Tampa, Hillsborough County, Florida, 33646, USA
Listed on 2026-07-23
Tampa, Hillsborough County, Florida, 33646, USA
Listing for:
Symetra Financial Corporation
Part Time, Remote/Work from Home
position Listed on 2026-07-23
Job specializations:
-
Customer Service/HelpDesk
Customer Success Management
Job Description & How to Apply Below
Symetra Financial Corporation is seeking a Supplemental Health Customer Service Team Lead to train and support a rep team on Critical Illness, Accident, and Hospital Indemnity products. You will mentor, schedule, report, monitor service levels, and manage escalated calls while representing the department on projects.
The role emphasizes leadership, training development, policy communication, and process improvement within a remote or hybrid work setup.
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