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Remote Public Safety Tip Line Specialist
Remote / Online - Candidates ideally in
Asheville, Buncombe County, North Carolina, 28814, USA
Listed on 2026-07-24
Asheville, Buncombe County, North Carolina, 28814, USA
Listing for:
SC Works Trident
Full Time, Remote/Work from Home
position Listed on 2026-07-24
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep
Job Description & How to Apply Below
Insight Technology Solutions, Inc. in Asheville, NC seeks a Customer Service Representative for the DHS ICE HSI Tip Line.
This full-time role involves handling calls and online tips, documenting information, and coordinating with field offices while maintaining privacy and security protocols. The ideal candidate has 3+ years in a call center, an associate degree, and strong communication, multitasking, and research skills to resolve complex issues and generate ad-hoc reports using government and
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