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Remote Customer Success Manager — Sustainability Software
Remote / Online - Candidates ideally in
Jacksonville, Duval County, Florida, 32290, USA
Listed on 2026-07-24
Jacksonville, Duval County, Florida, 32290, USA
Listing for:
EnergyCAP, LLC
Remote/Work from Home
position Listed on 2026-07-24
Job specializations:
-
Customer Service/HelpDesk
Customer Success Mgr./ CSM, Account Manager
Job Description & How to Apply Below
EnergyCAP, LLC is seeking a Customer Success Manager to drive long-term customer value, retention, and growth for its energy and sustainability software. You will own a defined book of accounts, lead value-based discussions, and partner with Strategic Account Managers to support renewals and adoption goals.
The role emphasizes proactive risk management, health-score driven outreach, and collaboration with Product, Onboarding, and Support teams to ensure a successful post-sales experience.
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