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Remote Healthcare Provider & Member Support Specialist
Remote / Online - Candidates ideally in
Independence, Jackson County, Missouri, 64050, USA
Listed on 2026-07-24
Independence, Jackson County, Missouri, 64050, USA
Listing for:
Gainwell Technologies
Remote/Work from Home
position Listed on 2026-07-24
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, HelpDesk/Support
Job Description & How to Apply Below
Gainwell Technologies is hiring for a Contact Center Provider Services role supporting members, providers, and stakeholders. The position involves handling inbound and outbound communications via phone, email, chat, portals, and secure systems, with research on claims and verification of coverage.
You will follow scripts and document interactions to support process improvement. Ideal candidates have 1–2 years in healthcare‑related customer service, strong communication, empathy, and the ability
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