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Remote Mortgage Servicing Specialist | Escrow & Support
Remote / Online - Candidates ideally in
Fort Worth, Tarrant County, Texas, 76102, USA
Listed on 2026-07-24
Fort Worth, Tarrant County, Texas, 76102, USA
Listing for:
Towne Mortgage Company
Full Time, Remote/Work from Home
position Listed on 2026-07-24
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep
Job Description & How to Apply Below
Towne Mortgage Company is seeking a full-time Remote Customer Service Representative to handle inquiries about mortgage and escrow accounts from home. You will resolve issues, escalate complex problems, and promote customer service standards while working from home.
Responsibilities include responding to inquiries per quality standards and using mortgage systems to research and document account information, while de-escalating customers and applying service recovery strategies as needed.
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