Strategic SaaS Customer Success Lead — Remote
Remote / Online - Candidates ideally in
Cincinnati, Hamilton County, Ohio, 45208, USA
Listed on 2026-07-24
Cincinnati, Hamilton County, Ohio, 45208, USA
Listing for:
Benchmark Gensuite®
Remote/Work from Home
position Listed on 2026-07-24
Job specializations:
-
Customer Service/HelpDesk
Customer Success Management, Client Relationship Management
Job Description & How to Apply Below
Benchmark Gensuite is seeking a Lead Customer Success Specialist to drive satisfaction and growth across a portfolio of clients. You will expand relationships by identifying opportunities and coordinating program activities to ensure success.
You will collaborate with delivery teams, hosts on-site visits when needed, and participate in quarterly meetings at our headquarters while maintaining a flexible travel schedule to meet client needs.
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