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Remote Social Media Guest Care Specialist
Remote / Online - Candidates ideally in
Buffalo, Erie County, New York, 14266, USA
Listed on 2026-07-24
Buffalo, Erie County, New York, 14266, USA
Listing for:
Delaware North
Full Time, Remote/Work from Home
position Listed on 2026-07-24
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep
Job Description & How to Apply Below
Delaware North is hiring a full-time Social Media Customer Care Agent. You will communicate with guests via social media and represent the company, with a remote role that requires occasional visits to our corporate office in Buffalo, NY.
Responsibilities include monitoring platforms like Facebook and Twitter, acting as a brand ambassador, escalating guest issues, and participating in team meetings while maintaining professional, high-quality written communication.
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