Remote Customer Care Specialist - Soft Sales
Remote / Online - Candidates ideally in
Winston-Salem, Forsyth County, North Carolina, 27104, USA
Listed on 2026-07-24
Winston-Salem, Forsyth County, North Carolina, 27104, USA
Listing for:
IFB Solutions
Remote/Work from Home
position Listed on 2026-07-24
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Bilingual, CRM Systems & Management
Job Description & How to Apply Below
IFB Solutions in Winston-Salem, NC seeks a Customer Care Professional - Soft Sales to support a remote contact center environment. You will respond to inquiries, resolve issues, and educate customers across multiple channels (phone, email, SMS, chat).
You will use soft sales techniques to offer product or service recommendations, maintain CRM records, and collaborate with teammates to improve processes. Bilingual English/Spanish is a plus; flexible hours are required.
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