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Remote Customer Success & Tech Support Specialist

Remote / Online - Candidates ideally in
Cleveland, Cuyahoga County, Ohio, 44101, USA
Listing for: Kurv
Remote/Work from Home position
Listed on 2026-07-24
Job specializations:
  • Customer Service/HelpDesk
    HelpDesk/Support, Technical Support
  • IT/Tech
    HelpDesk/Support, Technical Support
Salary/Wage Range or Industry Benchmark: 36000 - 54000 USD Yearly USD 36000.00 54000.00 YEAR
Job Description & How to Apply Below

Kurv in Cleveland, Ohio is seeking a Customer Service & Support Specialist to focus on delivering exceptional customer experience. The role requires strong communication across chat, email, and phone, with a commitment to continuous learning in a dynamic payments environment.

The position involves assisting merchants with equipment and gateway services, billing questions, mobile app troubleshooting, and first‑level technical support. A proactive, service‑macing attitude is essential.

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