Remote DTC Order Management Specialist
Remote / Online - Candidates ideally in
Covington, Kenton County, Kentucky, 41011, USA
Listed on 2026-07-25
Covington, Kenton County, Kentucky, 41011, USA
Listing for:
Tempur Sealy
Remote/Work from Home
position Listed on 2026-07-25
Job specializations:
-
Customer Service/HelpDesk
Job Description & How to Apply Below
Tempur Sealy is seeking an DTC Order Management Representative in Kentucky. The role supports order status, returns, exchanges, and warranty reviews, acting as a subject matter expert for technical assistance and post-purchase issues.
Initial on-site training at our Lexington office may be required before remote work is possible. The position emphasizes quick issue resolution, collaboration with cross-functional teams, and maintaining a superior customer experience across channels.
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