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Remote Support Specialist II

Remote / Online - Candidates ideally in
Columbus, Franklin County, Ohio, 43224, USA
Listing for: BCD Travel
Full Time, Remote/Work from Home position
Listed on 2026-07-25
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, Bilingual, HelpDesk/Support
Salary/Wage Range or Industry Benchmark: 55000 - 63000 USD Yearly USD 55000.00 63000.00 YEAR
Job Description & How to Apply Below
Position: Remote Travel Support Specialist II

BCD Travel is seeking a Customer Service Representative II for full-time work in the United States (US, Virtual, NOAM). You will resolve escalated customer issues, process travel requests, and uphold service standards using BCD Travel tools and airline systems.

You will collaborate with teams, maintain records, and strive to meet KPIs while handling travel industry policies and GDS knowledge, including Amadeus.

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