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Remote Customer Support Specialist
Remote / Online - Candidates ideally in
Sandy, Salt Lake County, Utah, 84092, USA
Listed on 2026-07-25
Sandy, Salt Lake County, Utah, 84092, USA
Listing for:
Pure Storage, Inc.
Remote/Work from Home
position Listed on 2026-07-25
Job specializations:
-
Customer Service/HelpDesk
HelpDesk/Support
Job Description & How to Apply Below
Pure Storage, Inc. is hiring a Customer Services Specialist for a Monday–Friday shift (12:00 AM to 9:00 AM MST). This role is remote supporting Utah-based customers, with frontline IT and support experience valued.
You will route inquiries to engineers, provide proactive ticket updates, monitor queues against SLAs, and analyze trends to improve platform reliability, collaborating with the Support team and leadership.
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