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Remote Customer Support & Escalation Specialist
Remote / Online - Candidates ideally in
Annapolis, Anne Arundel County, Maryland, 21403, USA
Listed on 2026-07-25
Annapolis, Anne Arundel County, Maryland, 21403, USA
Listing for:
Bob's Discount Furniture
Remote/Work from Home
position Listed on 2026-07-25
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, HelpDesk/Support, Bilingual
Job Description & How to Apply Below
Bob's Discount Furniture is seeking a Customer Support Resolution Specialist to resolve escalated issues with empathy and professionalism. The role emphasizes de-escalation, coaching, and collaboration with internal teams in a fast-paced contact-center environment.
The ideal candidate will have 3+ years in customer support, strong communication skills, and the ability to manage multiple priorities. Remote work options are available, with company-wide support and growth opportunities.
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