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Graduate Programme: Remote B2B SaaS Support & Growth
Remote / Online - Candidates ideally in
Champaign, Champaign County, Illinois, 61820, USA
Listed on 2026-07-26
Champaign, Champaign County, Illinois, 61820, USA
Listing for:
PriceLabs
Remote/Work from Home
position Listed on 2026-07-26
Job specializations:
-
Customer Service/HelpDesk
HelpDesk/Support, Customer Service Rep -
IT/Tech
HelpDesk/Support
Job Description & How to Apply Below
Price Labs is seeking a customer support specialist to be the first point of contact for our B2B SaaS customers. You will wear many hats and influence customer outcomes through clear communication, empathy, and problem solving.
You will handle inquiries via email, calls, and video, guiding users through resolutions and ensuring issues are properly closed. The role emphasizes a math- and analytics-driven product, with opportunities to grow into other departments.
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