Remote Health Insurance Advocate II
Remote / Online - Candidates ideally in
Charles Town, Jefferson County, West Virginia, 25414, USA
Listed on 2026-07-26
Charles Town, Jefferson County, West Virginia, 25414, USA
Listing for:
CareFirst, Inc.
Remote/Work from Home
position Listed on 2026-07-26
Job specializations:
-
Customer Service/HelpDesk
-
Healthcare
Job Description & How to Apply Below
Care First Blue Cross Blue Shield in Charleston, WV, seeks a Customer Service Advocate to answer member, provider and broker inquiries about benefits, claims, eligibility and billing in a call center. You will guide customers, explain plans, and resolve issues with care and accuracy.
Strong communication, empathy, data entry, and the ability to multitask in a fast-paced environment are essential.
Education:
high school diploma; experience in healthcare or insurance preferred.
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