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Remote CX Team Manager — Bilingual; Spanish
Remote / Online - Candidates ideally in
Grand Prairie, Dallas County, Texas, 75050, USA
Listed on 2026-07-26
Grand Prairie, Dallas County, Texas, 75050, USA
Listing for:
Alorica
Remote/Work from Home
position Listed on 2026-07-26
Job specializations:
-
Customer Service/HelpDesk
Bilingual, Customer Service Rep
Job Description & How to Apply Below
Alorica, a global leader in customer service, seeks a Team Manager Customer Experience for a temporary remote role. You will supervise a call-service team of 20–24 staff, keep projects on track, and ensure processes run smoothly to deliver exceptional results.
You will coach agents, coordinate across teams, and monitor metrics to meet client satisfaction. The position emphasizes bilingual Spanish communication and proactive problem-solving to support operations.
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