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Remote Client Success & Support Specialist

Remote / Online - Candidates ideally in
Fort Worth, Tarrant County, Texas, 76102, USA
Listing for: Ontic Technologies
Remote/Work from Home position
Listed on 2026-07-26
Job specializations:
  • Customer Service/HelpDesk
    HelpDesk/Support, Customer Success Mgr./ CSM, Customer Service Rep, Client Relationship Manager
Salary/Wage Range or Industry Benchmark: 65000 - 95000 USD Yearly USD 65000.00 95000.00 YEAR
Job Description & How to Apply Below

Ontic is seeking a remote-based customer success/support professional to handle client inquiries and resolve issues in the Ontic platform. You will act as the technical liaison between Success and Product, ensuring an excellent client experience and proactive issue resolution.

You will work with clients directly, update stakeholders, and contribute to knowledge base improvements while collaborating with Product, development, and client success teams.

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