Remote Member Resolution & Support Specialist
Remote / Online - Candidates ideally in
Los Angeles, Los Angeles County, California, 90079, USA
Listed on 2026-07-26
Los Angeles, Los Angeles County, California, 90079, USA
Listing for:
Mountain America Credit Union
Remote/Work from Home
position Listed on 2026-07-26
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, HelpDesk/Support, Call Center / Support
Job Description & How to Apply Below
Mountain America Credit Union is seeking a Remote Account Resolution Specialist for Deposit Operations. The role supports internal customers by resolving issues across MACU systems and escalated member calls, with responsibilities spanning training, mentoring, and problem resolution.
The position requires 3-5 years of customer service experience and familiarity with Symitar, MS Office, and 10-key data entry. Evening and weekend coverage may be required as part of rotating shifts.
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