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Remote Member Experience Specialist
Remote / Online - Candidates ideally in
Westland, Wayne County, Michigan, 48186, USA
Listed on 2026-07-26
Westland, Wayne County, Michigan, 48186, USA
Listing for:
True Community Credit Union
Full Time, Part Time, Remote/Work from Home
position Listed on 2026-07-26
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep
Job Description & How to Apply Below
TRUE Community Credit Union in Michigan is seeking a Remote Experience Specialist to serve members across phone, chat, email, and ITMs. You will guide transactions, promote digital tools, and help improve financial well-being, while delivering care and community values.
The role is hybrid with up to 20% onsite, and requires 20 hours per week on a schedule including Mondays, Fridays, and Saturdays. Prior customer service experience and strong communication are needed.
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