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Member Experience Specialist - Remote; Buffalo Area
Remote / Online - Candidates ideally in
Buffalo, Erie County, New York, 14266, USA
Listed on 2026-07-26
Buffalo, Erie County, New York, 14266, USA
Listing for:
Broadview group
Full Time, Remote/Work from Home
position Listed on 2026-07-26
Job specializations:
-
Customer Service/HelpDesk
Bilingual, Customer Service Rep
Job Description & How to Apply Below
Broadview group in Buffalo, NY is seeking a Member Service Representative (MSR) to provide consultative assistance to credit union members. This role involves resolving member issues, understanding financial needs, and fostering relationships to enhance satisfaction.
The position requires strong customer service skills, effective communication, and the ability to manage multiple transactions efficiently. The training will be conducted in Albany, NY, and the initial work is remote with a plan to transition to a hybrid model.
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