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Hybrid Remote​/Onsite Member Service Rep II

Remote / Online - Candidates ideally in
Webster, Harris County, Texas, 77598, USA
Listing for: JSC Federal Credit Union
Full Time, Remote/Work from Home position
Listed on 2026-07-26
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, Bilingual, Call Center / Support, HelpDesk/Support
Salary/Wage Range or Industry Benchmark: 42000 - 54000 USD Yearly USD 42000.00 54000.00 YEAR
Job Description & How to Apply Below

Wellby is seeking a Member Service Representative II to support the Webster, TX Contact Center. You will handle member inquiries via phone, email, or chat, resolve issues, process transfers, loan payments, and account maintenance, and escalate complex cases to specialists.

The role requires at least 3 years in a high-volume call center, onsite/remote flexibility, and strong customer service skills. Bilingual abilities are a plus; training includes compliance and security procedures.

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