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Insurance Support Specialist

Remote / Online - Candidates ideally in
Austin, Travis County, Texas, 78716, USA
Listing for: Socket.dev
Full Time, Remote/Work from Home position
Listed on 2026-07-26
Job specializations:
  • Customer Service/HelpDesk
  • Insurance
Salary/Wage Range or Industry Benchmark: 22 - 28 USD Hourly USD 22.00 28.00 HOUR
Job Description & How to Apply Below
Position: Insurance Support Specialist — Hybrid Role

Hippo is seeking a Service Associate in a hybrid role (Austin/Dallas). You will handle inbound calls, emails, and chat to deliver outstanding customer service, explain homeowners insurance coverages and endorsements, and strive for first-call resolution while retaining customers.

You will coordinate with underwriting, billing, claims, and other teams to resolve requests accurately. The role requires an active P&C license, 2+ years in insurance customer service, strong communication skills, and

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