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Service Desk Technician — Hybrid, Vacation & Growth

Remote / Online - Candidates ideally in
Rancho Cordova, Sacramento County, California, 95741, USA
Listing for: Socket.dev
Full Time, Part Time, Remote/Work from Home position
Listed on 2026-07-26
Job specializations:
  • Customer Service/HelpDesk
    HelpDesk/Support
  • IT/Tech
    HelpDesk/Support
Salary/Wage Range or Industry Benchmark: 43300 - 61800 USD Yearly USD 43300.00 61800.00 YEAR
Job Description & How to Apply Below
Position: Service Desk Technician — Hybrid, Flexible Vacation & Growth

Gainwell Technologies in California is seeking a Service Desk/ IT Support professional to join our mission of helping health and human services programs. You will support CalSAWS, Benefits Cal, and related applications, delivering responsive user assistance from initial contact through resolution.

This hybrid role requires on-site training in Gold River, CA with several on-site days and remote work remaining, a focus on customer service, ticketing workflows, and escalation to Level 2/3 teams.

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