Remote Operations Leader, LTD Claims & Customer Ops
Remote / Online - Candidates ideally in
Springfield, Sangamon County, Illinois, 62777, USA
Listed on 2026-07-26
Springfield, Sangamon County, Illinois, 62777, USA
Listing for:
Alight Solutions
Remote/Work from Home
position Listed on 2026-07-26
Job specializations:
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Customer Service/HelpDesk
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Management
Job Description & How to Apply Below
Alight Solutions is seeking a claims leadership professional for LTD programs to align with corporate and client objectives and to drive superior customer experiences. The role requires coordinating between customer care, administrative, and clinical teams to ensure SLA targets and productivity are met.
You will mentor a virtual team, manage workloads, and focus on continuous improvement while maintaining strict confidentiality and compliance across processes.
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