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Remote DTC Order Management Specialist

Remote / Online - Candidates ideally in
Florence, Boone County, Kentucky, 41022, USA
Listing for: Tempur Sealy
Full Time, Remote/Work from Home position
Listed on 2026-07-27
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, HelpDesk/Support, Technical Support
Salary/Wage Range or Industry Benchmark: 36000 - 51000 USD Yearly USD 36000.00 51000.00 YEAR
Job Description & How to Apply Below

Tempur Sealy is seeking a full-time Customer Service Representative based in Kentucky with the flexibility to work remotely after an initial on-site training period in our Lexington office. You will handle post-purchase support including orders, tracking, returns, and warranty, while collaborating with cross-functional teams to improve customer experience.

Ideal candidates have a High School Diploma or higher, experience with Microsoft Office, and familiarity with Zendesk and Microsoft AX.

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