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Remote Help Desk Specialist: Tech Support & Client Care
Remote / Online - Candidates ideally in
Cary, Wake County, North Carolina, 27518, USA
Listed on 2026-07-27
Cary, Wake County, North Carolina, 27518, USA
Listing for:
Smart Start, Inc.
Full Time, Remote/Work from Home
position Listed on 2026-07-27
Job specializations:
-
Customer Service/HelpDesk
HelpDesk/Support
Job Description & How to Apply Below
Smart Start, Inc. seeks a Help Desk Representative to handle inbound calls from field technicians, provide product and service information, identify and resolve client concerns, and maintain a courteous, professional approach while documenting issues. This is a fully remote, full-time, non-exempt hourly role.
Equipment is provided to ensure productivity. You will join a mission-driven team delivering credible alcohol monitoring solutions with strong work-life balance and opportunities for
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