Bilingual Traveler Support Agent; Spanish/English
Remote / Online - Candidates ideally in
Boston, Suffolk County, Massachusetts, 02298, USA
Listed on 2026-07-27
Boston, Suffolk County, Massachusetts, 02298, USA
Listing for:
EF Go Ahead Tours
Remote/Work from Home
position Listed on 2026-07-27
Job specializations:
-
Customer Service/HelpDesk
Bilingual, Spanish Customer Service, Customer Service Rep -
Language/Bilingual
Bilingual, Spanish Customer Service
Job Description & How to Apply Below
EF Go Ahead Tours in Cambridge, MA is seeking a Bilingual Traveler Support Specialist (Spanish/English) to manage the pre-departure experience for travelers. You will use AI tools to understand travelers and deliver a high-quality customer experience across English and Spanish communications.
The role includes a hybrid schedule with in-office Mon-Thu and work-from-home on Fridays, starting Oct 27, 2026. You will build relationships, proactively reach out to travelers, coordinate with internal
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